Support

Frequently Asked Questions.

Getting started, accounts and more

Top Questions.

  • It’s built from collaboration among inspectors, builders, lawyers, agents and customers pushing the world forward. This app teaches routine, accountability, organizational strategies and how to use professional creativity to enrich the inspection reporting experience.

  • 'Team Inspect' is a live feature that allows instructors to assist inspectors in the field or classroom in real-time. Whether it's on-the-job training or classroom learning, 'Team Inspect' makes it easier to teach and guide inspectors live as they work.

  • Inspectagram is designed to streamline every step of the inspection process. From pre-built templates to intuitive report-building tools, you’ll complete inspections up to 50% faster while delivering stunning, easy-to-digest reports.

  • Unlike outdated software, inspectagram was built by inspectors, builders, and lawyers to meet real-world needs. It’s modern, clean, and intuitive—offering tools like built-in contracts, close-up photo sections, and client-friendly visuals that set you apart.

  • Absolutely! Inspectagram offers over 37 templates, custom chapters, and brand-building features. Add your logo, choose your style, and make your reports as unique as your business.

  • Inspectagram doesn’t just help inspectors—it elevates the agent’s experience too. Our reports are designed to be shared easily, highlight key features, and create a polished impression for clients at every step.

  • Yes! Inspectagram is designed with simplicity in mind. Whether you're tech-savvy or not, our intuitive interface, built-in tips, and video tutorials will have you creating professional reports in no time. Plus, our support team is always ready to help!

  • It’s built from collaboration among inspectors, builders, lawyers, agents and customers pushing the world forward. This app teaches routine, accountability, organizational strategies and how to use professional creativity to enrich the inspection reporting experience.

  • We understand that things change. You can cancel your plan at any time with no further commitment beyond the billing cycle.

  • Our pricing is extremely competitive for the services we provide. What distinguishes us from other companies is our TECH, our wealth of knowledge and our experience.

  • We could charge more based on our qualifications but we're not a greedy bunch. Building and inspecting are our passions. We get paid to do something that we love.

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  • Ready to get going? Start by downloading our app

  • Absolutely, if you're the company owner. Just go to your Profile tab and choose Team, then choose Invite. Enter phone numbers and others will get texts with invitation codes.

  • With Team Inspect, many inspectors from the same company can work together onsite, simultaneously building the same report as they go. Ideally, everyone should have cell or Wi-Fi coverage, but even if they don't it'll still work by merging all the data and photos once they're back online.

  • Not outside your team. Within your team, inspectors will have
    shared access.

  • Yes, there are 37+.

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  • No. All this is handled through your Apple account. We don't see any of your payment information.

  • You’ll save a couple hundred dollars and change when you purchase bi-annually.

  • We'd be sorry to see you go, but this can be done by going to the Profile tab, choosing Settings, then Delete Me.

  • Yes. A paid plan is auto-renewed at the end of each billing cycle. When you subscribe to a paid plan, you automatically activate a recurring payment for the plan.

  • Templates are included.

  • We generally do not provide refunds (please refer to our Terms of Service), and we do not automatically issue account credit for unused time on a paid account. However, we understand mistakes sometimes happen. If you feel you have canceled your account in error, contact customer support and they can evaluate whether you are eligible for an account credit, a promo code, or a refund.

Still have questions?

Can’t find the answer you’re looking for? Get in touch with our friendly team :)